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Anthropic CEO says AI backlash is ‘fundamentally a crisis of trust’

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Summary A

Trust in AI companies has collapsed—public sentiment is now net-negative, and skepticism is driving regulatory crackdowns on data centers and model deployments. This means every production rollout will face longer approval cycles, higher compliance costs, and the risk of sudden policy shifts that can break your roadmap or force costly re-architecting. The only way to regain enough trust to ship at scale is to deliver measurable, near-term value (e.g., 10x cheaper inference, verifiable safety guarantees) instead of vague promises.

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