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Why Cognition bought Poke: AI personality is becoming a competitive advantage

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Cognition acquired SMS-based consumer agent Poke in a low-nine-figure deal to integrate its highly engaging conversational personality into the Devin coding assistant. For engineers shipping production agents, this shifts the competitive battlefield from raw model benchmarks to interaction design and multi-channel proactivity. To prevent user churn, you must transition your agents from passive, command-driven utilities into proactive, conversational partners that feel like human colleagues.